Last updated: September 13, 2025
This Privacy Policy explains how PJ Painting & Decorating (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website, contact forms, or WhatsApp to communicate with us. It also explains your rights under UK data protection laws.
1. Information We Collect
We only collect personal information you voluntarily provide to us, which may include:
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Full Name
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Email Address
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Phone Number
This information is used solely for contacting you and responding to your enquiries. We do not use your personal data for marketing purposes.
2. How We Use Your Information
We use your information for the following purposes:
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Responding to your enquiries or requests for quotes
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Contacting you via email, phone, or WhatsApp to provide information or services requested
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Ensuring the provision and quality of our services
We will never sell your personal information or share it with third parties for marketing.
3. WhatsApp Integration
If you contact us via WhatsApp, your messages are processed in accordance with WhatsApp’s privacy policies. We use the information only to respond to your messages.
4. Legal Basis for Processing
Under the UK GDPR, our legal basis for processing your personal data is legitimate interest: we need your data to respond to your enquiry and provide our services.
5. Data Retention
We retain your personal data only for as long as necessary to respond to your enquiry. Once your request is completed, your data will be deleted securely.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
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Access: Request a copy of the personal data we hold about you
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Correction: Ask us to correct any inaccurate or incomplete data
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Deletion: Request that we delete your personal data when it is no longer needed
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Object: Object to the processing of your personal data in certain circumstances
To exercise your rights, contact us using the details below.
7. Security of Your Data
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed at children under 13 years old. We do not knowingly collect personal information from anyone under 13. If you believe we have collected such data, please contact us immediately.
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
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Company Name: PJ Painting & Decorating
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Address: Lyall Crescent 8, AB30 1GH Laurencekirk, United Kingdom
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Phone: 07773715042
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UTR: 4748099774